Words Matter

Words Matter

If you have spent any amount of time with me you have probably noticed that words matter to me. One of my most impactful memories from graduate school at Case Western Reserve University was when David Cooperrider introduced the idea that words create worlds. I have...
Getting Curious About Culture

Getting Curious About Culture

I have always been fascinated with culture. Observing and trying to understand what makes an organization tick. Watching people within and around an organization and noting their behaviors. The norms. The language. The movement. The space. The assembly of these parts...
Change Takes Everyone

Change Takes Everyone

A culture change isn’t any different than other change initiative and benefits from involving the entire organization in the conversation – defining, designing and making change. How can you get your entire system involved? Town Hall Meetings Surveys Focus Groups Task...