Design Thinking

Design Thinking Workshops

​Switch Innovation Lab’s design thinking workshops immerse participants immediately in the process of innovation and problem solving in engaging and creative ways. This includes:

  • Learning by doing. Scientific studies have consistently shown that experiential learning significantly increases the absorption, retention, and application of information
  • Real-time collaboration
  • Accepting failure as part of the path towards a successful outcome
  • Embracing a growth mindset
  • Overcoming the paralysis of a blank canvas
  • Moving forward from static thinking
  • Embracing curiosity and positivity as a means to solve problems
  • Creating an immediate “win” for the participants

design thinking workshop

We saw great progress during the workshop and more importantly, identified action items to follow up. It was a very productive and energetic session that kept everybody engaged in the discussion. We saw the results and the progress. Thank you!

— Vice President, Large Software Company

design thinking workshop

Design Thinking Workshop Benefits:

  • The Discovery phase allows problems to become self-evident as the root causes of underlying problems are uncovered and defined
  • Collaboration happens organically
  • People step up, sometimes in unfamiliar roles
  • Vulnerability is shared in natural ways that increases interpersonal connections
  • Real problems are defined and solutions are shared
  • The design thinking methodology is learned and practiced — and can be applied to future problems
  • Acts as discovery phase for the workshop –
  • Participants practice empathy and build trust that is necessary for successful problem solving
  • Participants create and step through all the stages of design thinking in their own unique experience

You can expect to:

  • Learn a sampling of design thinking methodologies and how to apply them to specific problems.
  • Work individually and as teams to ideate and test solutions to your specific challenges.
  • Leave with a defined action plan that outlines next steps, accountability and measurement of your devised solution.


  • Don’t be afraid to choose a “wicked” problem that lacks an obvious solution. Whether it is related to people, product design, systems or processes, design thinking can help formulate solutions to difficult problems.
  • We recommend that you include a cross-section of people, roles and departments from your company. Design thinking works well with multi-faceted teams consisting of representatives from all parts of the organization.

We will meet with you and your team to define the desired outcomes of your workshop and to prepare a custom program that meets your specific needs. Please reach out to begin the conversation.

Custom Design Thinking Programs

Why do we tell stories? To share knowledge, to make information relevant, to embed learning in lasting and meaningful ways. Stories have a unique ability to insipre and engage in ways that make learning vibrant. Stories put us in the heart of the action, allowing us to experience our own hero’s journey along the way.

Design thinking is human centered — focused on understanding and empathizing with people and their stories. We have developed the following custom design thinking experiences to utilize the power of story to impact organizational development:

surge leadership development

The Surge program was developed specifically to address the issues facing mid-level managers, and importantly, to allow them to work through their unique, specific challenges. Surge participants will do real problem solving as they generate, prototype, and test the solutions they will implement when they return to the workplace. To aid in learning, we’ll use the metaphors of velocity and vehicle dynamics to frame activities and discussions.

organizational rhapsody

Organizational Rhapsody immerses participants in a unique design thinking experience — the writing, performing and production of an original song. This song is created from scratch by the participants, and the song’s theme represents their organization — either as it exists today, or as the participants would like to see it in the future. Organizational Rhapsody gives your people proof that they can work together as a team, creatively and collaboratively problem solve, and produce a tangible solution in a short period of time.

Design Sprints

Do you want to speed the development of a new product, system, or service? Do you want to learn how people — whether clients, customers, or your own internal team — respond to new ideas or proposed solutions? Sprints are designed to give you answers to complex problems in an intense, focused week of thinking, doing, and testing. True to its name, a sprint is a fast-paced journey through the design thinking process. This does not come at the expense of real problem solving — a design sprint is a well thought-out process with a specific framework that has been proven successful for thousands of organizations, large and small.